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The North Face

Customer Service Number

US customer service

+1 888-863-1968
USToll-free in the listed regionMonday–Friday 7 am–6 pm Central
Source: thenorthface.comSource checked Oct 6, 2026

Wayfinder is an independent directory. The contact details above are published by The North Face.

Contact channels

The phone contact card states weekday hours. A separate page banner mentions Saturday hours without clearly assigning them to the telephone service.

Before getting in touch

The telephone listed for The North Face is published for US customer service. Look at your receipt to identify the store that took payment.

  • Keep the packaging until you receive return instructions.
  • For a repair, have the model and purchase date ready.
  • Copy the item reference from the order.

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