Contact channels
Swarovski’s contact form asks for a topic before presenting contact options, including orders, delivery, exchanges, repairs and warranty. Choose the topic that describes the purchase or product in question.
Company website
Official website and contact navigation
Source: swarovski.comSource checked Oct 7, 2026
Before getting in touch
The telephone listed for Swarovski is published for US customer service. Look at your receipt to identify the store that took payment.
- Keep the packaging until you receive return instructions.
- For a repair, have the model and purchase date ready.
- Copy the item reference from the order.
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