Contact channels
HOKA’s US help center lists calls, text messages and live chat, plus separate links for returns, order status and warranty. A fit question is different from a product defect, so describe the concern clearly. Purchases made through another seller may require that seller’s return process.
Before getting in touch
The telephone listed for HOKA is published for Customer care — US. Look at your receipt to identify the store that took payment.
- Keep the packaging until you receive return instructions.
- For a repair, have the model and purchase date ready.
- Copy the item reference from the order.
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