Contact channels
Company website
Contact the company through its website
Source: buildabear.comSource checked Oct 9, 2026
Company website
Official website and contact navigation
Source: buildabear.comSource checked Oct 7, 2026
Before getting in touch
The telephone listed for Build-A-Bear Workshop is published for Guest Experience team. Look at your receipt to identify the store that took payment.
- Identify the seller named on the receipt.
- Keep the packaging until you receive return instructions.
- For a repair, have the model and purchase date ready.
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