Contact channels
Birkenstock distinguishes purchases from its US website, its own stores and other retailers. Start with the seller on the receipt; the number here is published for US website customer service.
Company website
Company enquiry page
Before getting in touch
The telephone listed for Birkenstock is published for US website customer service. Look at your receipt to identify the store that took payment.
- Keep the packaging until you receive return instructions.
- For a repair, have the model and purchase date ready.
- Copy the item reference from the order.
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